PRIVACY POLICY

Last updated: June 8, 2025

At GOLE, we value and respect the privacy of our users. This Privacy Policy outlines how we collect, use, store, and protect the personal information of users who access and use our web application (hereinafter referred to as “the Application”).

1. Information We Collect

We may collect the following information from users:

• Personal Information: Full name, email address, phone number, profile photo, date of birth, and other information provided during registration.
• Usage Information: Data about how users interact with the Application, including match and tournament statistics, payment history, and preferences.
• Technical Information: IP address, device type, operating system, and browsing data.

2. Use of Information

The information collected is used to:

• Provide and improve the services offered by the Application.
• Manage user accounts and personalize the platform experience.
• Process payments and transactions related to matches and tournaments.
• Communicate with users about updates, promotions, or technical support.
• Comply with legal obligations and prevent fraudulent activity.

3. Sharing Information with Third Parties

GOLE does not sell, rent, or share personal information with third parties, except in the following cases:

• With tournament organizers: To facilitate the management of matches and tournaments.
• With service providers: Such as payment processors or analytics services, who are required to protect the information in accordance with this Policy.
• Legal requirements: If required by law, court order, or competent governmental authorities in El Salvador.

4. Information Security

We implement technical, administrative, and physical measures to protect user information against unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. User Rights

In accordance with the laws of El Salvador, users have the following rights regarding their personal information:

• Access: Request details about the personal data we store.
• Rectification: Correct inaccurate or incomplete information.
• Deletion: Request the deletion of personal data, unless it is necessary to fulfill legal obligations.
• Objection: Object to the use of their data for certain purposes.

To exercise these rights, users can contact us at admin@goleplay.com

6. Use of Cookies

The Application uses cookies to enhance the user experience, analyze traffic, and personalize content. Users may disable cookies through their browser settings, but doing so may affect the functionality of the Application.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

8. Changes to the Privacy Policy

GOLE reserves the right to modify this Policy at any time. Changes will be communicated to users and published within the Application. Continued use of the Application implies acceptance of the updated terms.

9. Contact

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Email: admin@goleplay.com

Phone: +503 7677-3003